Frequently Asked Questions
Everything you need to know about our alternative giftware and home decor.
What makes Nemesis Now products unique?
We specialize in high-quality, hand-painted alternative giftware. Many of our items are designed by world-renowned fantasy artists, ensuring that every piece of home decor is a unique work of art.
How do you ensure fragile items arrive safely?
We use industry-standard protective packaging, including custom-fit polystyrene and reinforced boxes, to ensure your resin statues and gothic ceramics reach you in perfect condition.
What is your return policy for damaged goods?
If an item arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage. We will arrange for a replacement or a full refund immediately.
Do you offer international shipping?
Yes, we ship our home decor collections worldwide. Shipping costs and delivery times vary depending on the destination and the weight of the items in your cart.
Are your products suitable for outdoor use?
While most of our resin products are durable, we recommend displaying them indoors. Prolonged exposure to direct sunlight and extreme weather may affect the hand-painted finish over time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure digital payments via PayPal and Apple Pay.